Staying on top of Modern Slavery Issues

Blissful Life Co is an e-commerce business that sells high quality organic ceremonial grade matcha and provides it to consumers at affordable prices by removing the middleman.  With that comes a responsibility. 

The long-term survival of the business depends on sustainable relationships with all stakeholders, including our customers, global suppliers, and the environment at large. With accountability for understanding modern slavery, we divide our supply chain into the following categories:

Blissful Life Co’s Tea Leaves: we source our organic matcha from a Single Estate farm operated by fourth generation farmers.   There is no middleman between us and our farm, so we have absolute transparency into our supply chain.  We source our tea from Japan.  The tea is grown without pesticides with a 100% organic fertiliser produced from organic scraps.  The tea is grown under solar panels which is then used to generate clean power for homes in the area.   We also order in small batches to ensure we offer the freshest matcha but also to ensure that we are not putting additional pressure on our farmers which may increase the chance of modern slavery in our supply chain.

Blissful Life Co’s Packaging: this includes all packaging materials for our tea ranges. This packaging is sourced from Japan.  In relation to our mailer boxes and envelopes that are used to send out items, most are sourced from Australia or Asia.

Indirect Procurement: this covers a diverse range of services to enable the company to function. IT services and equipment for instance.  At present this is sourced from the EU.

Across our supply chains, we strive to be a fair partner and make balanced purchasing decisions based on more than just price.

Our Commitment

We will not tolerate abuses of human rights anywhere within our supply chains.  If we identify any instances of modern slavery within our supply chain our initial approach will be to work with suppliers to resolve the issue.   Failure to rectify the situation may lead to termination of the business relationship.

Mitigating Risks and Due Diligence

Not only do we want to source the best tea leaves we can find from our Single Estate farm, we need to ensure, that we are not putting additional pressure which may increase the chance of modern slavery in our supply chain. 

We know that our biggest exposure to modern slavery is within our supply chain – particularly with our farmers, where environment disasters and the pressures of COVID-19 can make people vulnerable to exploitation.

We continue to improve our visibility of our suppliers in a number of ways:

  • We do not put additional pressure on our farmers for instance, for quicker turnaround times. This is so we do not increase the chance of modern slavery in the supply chain.
  • Due diligence work with suppliers – this gives us reassurance that our suppliers are meeting the standards we expect.
  • Building modern slavery clauses into our contracts for suppliers with high risk categories.

Within our business operations, we recognise the risks of modern slavery as low.   We work quite closely with our Single Estate farm.  We believe that spot visits of our farm for instance,  audits, gap analysis,  and review of our governance of agency labour providers, will help us to understand how we can move beyond due diligence approaches to help identify human rights violation within our core commodity supply chain.

We are committed to preventing modern slavery.